1 INTRODUCTION
1.1 This privacy policy together with our terms and conditions [insert link to term and conditions] sets out the basis on which any Personal Information (as defined in paragraph 2.2 below) that we collect from you, or that you provide to us, will be used, stored and processed by us. Any capitalized terms used in this privacy policy and that are not defined in this privacy policy shall have the meaning given to such terms in our terms and conditions [insert link to term and conditions].
1.2 We ([●] , [●], a company incorporated in the [●] ([●]) with company number [●] and whose registered office is at [●]) are the "data controller" for purposes of applicable data protection legislation in respect of all Personal Information you submit to us via our [●] application platform on your electronic device(s) (mobile phone, tablet, computer etc.) ("App") and/or in any correspondence and/or communication with us. Please see paragraph 5 below as it deals with Personal Information you submit to third-parties.
2 INFORMATION WE MAY COLLECT FROM YOU
2.1 When you visit our App, we may collect certain information that is not Personal Information such as your operating system (see paragraph 4.1 below), browser type, and Internet service provider. This type of information does not identify you personally.
2.2 When you access the App, we may also collect Personal Information that you provide to us. For purposes of this privacy policy "Personal Information" shall mean any information of a personal nature by which you can be identified as an individual such as your name, postal address, email address, telephone number (which will be displayed in the material you submit), home country, postal code, your fax number, gender, age, and/or company name. In particular, we may collect and process the following information (which may include Personal Information) about you ―
2.2.1 Information that you provide by filling in forms on the App. This includes information provided at the time of registering to use the App;
2.2.2 Information that we may ask you for if you participate in any promotion featured on our App or if you report a problem with our App;
2.2.3 If you contact us, we may keep a record of that correspondence;
2.2.4 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
2.2.5 Details of transactions you carry out through our App including the making of any Production Contributions and of the fulfilment of any contract you enter into with us; and
2.2.6 Details of your use and visits on our App (including, but not limited to, traffic data, location data, and other communication data, whether this is required for our own billing purposes or otherwise) and the resources that you access.
2.3 We may also collect information (which may include Personal Information) that our users provide, such as, fraud and scam reports and new contact details.
2.4 We use a third-party credit card processing company for purchases, and other third-party companies to monitor App traffic, which may, in some instances, store your information, including the Personal Information you submit to such third-parties.
2.5 BY USING THIS APP, YOU CONSENT TO COLLECTION, STORAGE, AND USE OF THE PERSONAL INFORMATION YOU PROVIDE IN RELATION TO ANY FEATURES ON OUR APP, ANY PARTICIPANT CONTRIBUTION THAT YOU MAKE USING THE APP AND TO PROCESS ANY PROFIT SHARE THAT YOU RECEIVE, AND YOU CONSENT TO OUR COLLECTION OF ANY CHANGES OR UPDATES THAT YOU MAY PROVIDE TO ANY INFORMATION THAT IS COLLECTED BY US.
3 STORAGE OF YOUR PERSONAL DATA
3.1 We will do our best to protect your Personal Information, and we will use technology that will help us to do this, however, the transmission of information via the Internet is not completely secure and we cannot guarantee the security of your information transmitted to our App. Any transmission of your information to and/or on our App is entirely at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
3.2 Where we have given you (or where you have chosen) a password and/or pin code which enables you to access certain parts of our App, you are responsible for keeping that password and pin code confidential. Please do not share your password or pin code with anyone.
3.3 As we operate our App from servers located outside of South Africa all the information, including any Personal Information we collect or that you submit to us will be transferred to these servers located outside of South Africa and you expressly consent to such transfer.
3.4 We will keep your Personal Information only for a reasonable time to enable us to use it for the purposes described in this privacy policy.
4 COOKIES AND DEVICE INFORMATION
4.1 We may collect information about your electronic device(s), including among other things, your mobile phone, tablet, computer, including where available your operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
4.2 We may use cookies to manage our users’ sessions and to store preferences, tracking information, and language selection. Cookies may be used when you access the App. "Cookies" are small text files transferred by a web server and stored on your electronic device. The types of information a Cookie collects include, among other things, the date and time you used the App, your browsing history, your preferences, and your username.
4.3 In some instances, our third-party service providers may use Cookies on the App. We cannot control or access Cookies used by third party service providers. This Privacy Policy covers only Cookies used by us, and not any Cookies used by third-parties.
4.4 Cookies enable us to:
4.4.1 estimate our App's user audience size and usage pattern;
4.4.2 store information about your preferences, which allows us to customize the App according to your individual interests;
4.4.3 speed up your searches; and
4.4.4 recognize you when you return to our App.
4.5 You have the ability to either accept or decline the use of Cookies on your electronic device. Typically, you can configure your electronic device to not accept Cookies. However, declining the use of Cookies may limit your access to certain features of our App.
5 THIRD PARTIES
5.1 We use third-party service providers to process purchases you make and to monitor our users’ interests. In addition, the App may occasionally contain links to third parties' websites ("Third-Party Websites"). If you click on the links to Third-Party Websites, you leave the App. We are not responsible for the content of these Third-Party Websites or for the security of your Personal Information when you use the Third-Party Websites. These third-party service providers and Third-Party Websites may have their own privacy policies governing the storage and retention of your Personal Information that you may be subject to. They may also collect information that is not Personal Information such as your browser specification, or operating system.
5.2 This Privacy Policy does not govern Personal Information provided to, stored on, or used by these third-party providers and Third-Party Websites. We recommend that when you enter a Third-Party Site, you review the Third-Party Website’s privacy policy as it relates to how such third parties collect, process, store and protect your Personal Information.
5.3 We may use third-party advertising companies to serve advertisements when you use our App. These companies may use information (not Personal Information) about your use and visits on our App and Third-Party Websites in order to provide advertisements about goods and services of interest to you.
6 HOW YOUR INFORMATION IS USED AND DISCLOSED
6.1 We may use the information, including the Personal Information we hold about you in the following ways ―
6.1.1 to ensure that content from our App is presented in the most effective manner for you and for your electronic device(s);
6.1.2 in aggregate form, for internal business purposes such as generating statistics and developing our strategic and marketing plans;
6.1.3 to allow you to participate in interactive features on our App, when you choose to do so;
6.1.4 to carry out any contracts that may form between us;
6.1.5 to respond to any queries you make; and
6.1.6 to notify you about changes to our App.
6.2 We may use information provided by you to ―
6.2.1 enforce our App Terms and Conditions, monitor user activity and more effectively manage traffic on our App;
6.2.2 provide customer services, create and manage user accounts; and
6.2.3 assist you with technical difficulties. Also, we may share with third-party service providers certain information, that we have collected in order to better understand which features on the App may interest you.
6.3 We may block users located in certain countries from using our App. We may retain such information for as long as is required to fulfill our business objective, even after your account is terminated.
7 PROTECTING YOUR PERSONAL INFORMATION
7.1 You are a valued user, and we recognize that protecting your privacy is important to you. For this reason, we are committed to protecting the Personal Information you provide in a variety of ways.
7.2 The Personal Information you have submitted when you open an App Account will be protected by a unique customer password, pin code and user ID. You should not disclose your password information or pin code to anyone and you should always remember to log off out of our App once done.
7.3 We have taken certain security precautions in safeguarding your Personal Information. However, as with most electronic transactions, no method is 100% safe. While we strive to use a commercially acceptable means to protect the Personal Information you provide, we cannot guarantee its security. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of personal or other information, including, without limitation, such information that has been provided to third-parties or other users, or with regards to the failure of a third-party to abide by the agreement between us and such third-party.
7.4 You agree that you are responsible for maintaining the confidentiality of your username, pin code and password, and all uses of your account, whether or not you have authorized such use.
8 ACCESSING AND MODIFYING PERSONAL INFORMATION AND COMMUNICATION PREFERENCES
8.1 You may access, remove, review, and/or make changes to Personal Information that you have provided to us via the App or by contacting us by email. If you open an App Account, we may send you certain notifications, advertisements, promotions, and specials. We may also send you any legally required notifications and certain notifications, including but not limited to, service related notices or notices regarding a change to any of our policies. For example, we may send you a notice regarding server problems or scheduled maintenance to our App. In order to opt-out of receiving these notices, you may need to deactivate your account. You can opt out of certain e-mail communications from us, including our newsletters, advice on how to use the App.
8.2 We will not change your preferences without your consent. You cannot opt out of receiving transactional communications from us related to your account at any time.
9 DISCLOSURES
9.1 On rare occasions, we may be required to disclose your Personal Information due to legal or regulatory requirements. In such instances, we reserve the right to disclose your Personal Information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, subpoenas, service of process requirements or discovery requests.
9.2 We may also disclose information about our users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to enforce our terms and conditions [insert link to terms and conditions] and/or this privacy policy, respond to claims that any content on our App violates the rights of third-parties; or protect the rights, property, or our personal safety or the personal safety of our users or the general public.
9.3 If substantially all of our assets are sold or merged into another company, we will notify you of the transaction. The acquiring company shall be given access to your Personal Information without your consent. If we sell only a part of our business, the acquiring entity shall have access to your Personal Information without your consent and we may send you a notice regarding this sale.
10 NOTIFICATION OF CHANGES
We reserve the right to change this privacy policy from time to time, and in our sole discretion. We may send you a notice regarding material changes to this privacy policy.
11 HOW TO CONTACT US
If you have questions about this privacy policy, please contact us on [●] with "Privacy Policy" in the subject line.